Privacy Policy

Privacy Policy for Online Ordering This policy explains how Cherry Tree Garden Centre Ltd, trading as Cherry Tree Garden Centre, uses personal information when you place or manage an online order. Business address: Cherry Tree Garden Centre, 8 wragby road sudbrooke, Lincoln, Lincolnshire, LN22QU. Contact: hello@cherrytreegc.co.uk / 01522753577. Information we may collect We may collect your name, contact details, order details, delivery or collection information, table reference, loyalty-account information where you choose to use it, and technical information needed to operate and secure the ordering service. Card information Card payments are processed by our payment provider. NextTill and Cherry Tree Garden Centre do not need to receive or store the full card number or card security code as part of the hosted checkout flow. Why we use information We use information to take and fulfil orders, process payments and refunds, provide receipts and service messages, operate loyalty benefits where requested, prevent fraud or misuse, keep accounting and transaction records, meet legal obligations, and deal with customer service enquiries. Who we share information with We share information only where needed with service providers that help us run the ordering and payment service, with delivery or fulfilment providers where applicable, and with authorities or professional advisers where required or permitted by law. How long we keep information We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including accounting, tax, dispute, fraud-prevention and other legal requirements. Different records may therefore have different retention periods. Your rights Depending on the circumstances, UK data-protection law may give you rights to ask for access to your personal information, correction, deletion, restriction, objection, or data portability, and to complain to the Information Commissioner's Office. Contact us For privacy questions relating to an order, contact Cherry Tree Garden Centre at hello@cherrytreegc.co.uk or 01522753577, or write to Cherry Tree Garden Centre, 8 wragby road sudbrooke, Lincoln, Lincolnshire, LN22QU.